AUS WORLD TRAVEL

TERMS & CONDITIONS

It is important that you and all members of the traveling party are aware of the following important terms & conditions as they may relate all or in part to the bookings held by our office on your behalf. If you are making bookings on behalf of a couple or group of people we will be happy to provide you with more than one copy of this confirmation if requested.

All reservations have been booked with the terms & conditions laid down by the airlines and tour wholesalers. Please pay particular attention to the clauses covering amendments or cancellations as detailed in their brochure. Aus World Travel reserve the right to also impose these fees.

QUOTED PRICES

All prices quoted in your confirmation are correct at the time of booking. Prices may fluctuate depending on bank rates or exchange rates (if applicable) and are not guaranteed until full payment has been made. Deposits merely hold the reservations and do not guarantee prices.

NON-REFUNDABLE DEPOSIT

All bookings will be required a minimum deposit within 7 days of confirmation to be held till ticketing deadline by the Airlines or Tour Wholesalers.

All International Flight Bookings : $20 per person & All Tour Wholesalers Bookings : $165 per person

PAYMENT OPTIONS

All prices are based on payment by cash or cheque. Cheques will not be accepted for travel within 7 working days of travel. Credit Card payments may also be accepted however costings may vary dependant on the airlines or tour wholesalers used. If you intend to pay by credit card to obtain reward points, it is essential that we are informed what type of credit card you wish to use so that we can ensure that airlines or tour wholesalers accepts this type of card as form of payment, and credit card details may also be passed on to the airlines or tour wholesalers to process the charge.

A processing fee may be charged if airlines or tour wholesalers do not accept credit cards as payment. Visa & Master Cards – 2% , Amex & Diners – 3%

TRAVEL INSURANCE

Travel Insurance is highly recommended for all travelers. A detailed brochure has been included with this confirmation letter. Please ensure that you read this brochure carefully taking special note of the special inclusions and exclusions as they may relate to your particular circumstances. Pre-existing Medical Conditions and cover for this must be approved by the insurer. We are able to provide you with the Travellers’ Medical Assessment Form for completion and return to us for onforwarding to the Insurer.

If you have taken out another Travel Insurance Policy or believe you have adequate cover from a credit card policy we will require details of the insurance cover that you hold.

TAXES IMPOSED

A large number of Airport, Departure & Security Taxes are imposed by various countries, states and towns around the world and in Australia. Where applicable these have been included in the cost of the airlines ticket and are shown in the relevant tax boxes. There may be some variations in the final costs depending on exchange rate fluctuation and the number of taxes imposed at time of ticketing. Any additional costs or taxes that occur will be required to be paid.

FREQUENT FLYER PROGRAMS

Most Airlines offer Frequent Flyer Reward Programs – if you are not a member of any of these programs we are happy to discuss your options and of course the benefits with you.

Similarly, if you are a member of any Frequent Flyer Program please ensure that your consultant is aware of this immediately so that the necessary steps can be taken to ensure that you earn the rewards. As a safeguard it is also advisable to keep all your boarding passes so that you can verify this against your Points Summary after travel has been completed.

PASSPORTS

Passports are required for all international travel. Passports must have a minimum of 6 months validity from the date of scheduled return to Australia. Travel documents and Airlines tickets must exactly match the name and spelling as appears in the passport. Additional, for security reasons some airlines may require all details as they appear in the passport prior to ticketing. Please ensure that you advise your consultant of the correct details at the time of booking. We will need to sight your passport before any documents can be released and we will not be liable for any incorrect information given to us nor for any re-issue fees imposed by the Airlines or Tour Wholesalers should reissue of documentation be required.

If traveling on any passport other than Australian you must inform us immediately as it may be necessary to obtain a Re-Entry Visa into Australia or Visas for other countries.

Whilst we offer full assistance it is the responsibility of each traveler to ensure that they have full and correct documentation to undertake their journey.

VISA REQUIREMENTS

Australian Passport holders require visas to enter some countries. Some countries allow for a “Visa Free” stay for tourism purposes. If you are traveling on business this does not always apply. Also, if you or a member of your travelling party have a criminal offense entry may be denied. Please speak with your travel consultant for information.

Some consulates charge visa fees and we reserve the right to charge a service fee to cover courier fees and the like should we obtain this documentation on your behalf. Issuance of visas is not the responsibility of your travel agent and we cannot be held responsible should you be unable to obtain the correct visas to undertake your journey.

If you plan to undertake independent travel whilst in Europe or elsewhere our consultants are more than happy to check the itinerary and the various countries you may visit and advise what visas are requ

DEPARTMENT OF FOREIGN AFFAIRS & TRADE WARNINGS

For reasons of political unrest, acts of war or terrorism or natural disasters in certain parts of the world, the Australian Government in conjunction with various other worldwide bodies may decide to issue a Government Advisory warning to Australian passport holders not to travel to that country. In these instances whilst travel to some countries is not advisable and some clauses of the travel insurance coverage may not be affective we appreciate that some clients may still need to travel to those areas. Whilst we are prepared to make these bookings on our clients’ behalf we do so without responsibility or liability.

Should you wish to check with the Department of Foreign Affairs their email address is : www.dfat.gov.au . There is also another service provided to Australian Travellers where you are able to register your personal details i.e. passport numbers, contact details in Australia and the countries you will be visiting. These details are automatically passed on to the relevant Embassies of the countries you will be visiting. Simply register via the website: www.orao.dfat.gov.au to utilize this service.